FAQ

    • Arrive 10 min early to check-in

    • Dress in comfortable, fitted clothes (i.e. tank tops, yoga pants, leggings, etc.)

    • Wear grip socks (also available for purchase at the studio!)

    • Bring a water bottle and small towel 

    • Know your limits! 

    If you have any health conditions or concerns, consult your healthcare professional first to determine whether reformer Pilates is right for you.

FAQs

  • Reformer Pilates is great for all fitness levels, and we welcome clients aged 15 and above. Clients who are 15 are welcome to attend when accompanied by an adult.

  • For your safety, if you have not done reformer Pilates in the last 5 years, you must take at least one R8 beginner classes to start: Intro to Reformer; Reformer Beginner Level; Beginner Private Lesson

  • Yes, we offer lockers for your convenience. Please note that R8 Reformer Club is not responsible for any lost or damaged items.

  • We’ve made it easy to book on the go! Just download the KENKO app, search for “R8 Reformer Club”, or book directly on our website 

    We also accept walk-ins, space permitting.

  • One of those weeks? Don’t sweat it! You can reschedule at no extra cost or cancel for a full credit up to 8 hours before class starts. There are no refunds / credits for late cancelations or no shows.

  • Punctuality is a must to make sure you get the maximum benefit and minimize distractions! Please plan to arrive 15 minutes early. Late arrivals will be unable to join class and ineligible for a refund / credit. 

  • Your class / membership is just for you and cannot be shared! Know of someone interested in kickstarting their own fitness journey? Connect with us anytime or explore our gift options for purchase (coming soon). 

  • Class packages and memberships are non-refundable, except for medical reasons with proper documentation. All packages and memberships have set expiration dates, which will be clearly communicated upon purchase.

  • Something else on our mind? Feel free to check out our full Terms & Conditions here or send us a message below. You can also call / WhatsApp us at +971 045580338

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